Common Questions

Dropshipping FAQ

New to dropshipping? These answers cover the most common questions about suppliers, business requirements, costs, marketplaces, products, shipping, and getting started.

Getting Started

Start here if you are brand new to dropshipping.

What is dropshipping?

Dropshipping is a retail model where you sell products without keeping the inventory yourself.

When a customer orders from you, you purchase the product from your supplier and the supplier ships it directly to your customer.

Do I need to buy inventory before I start?

Usually, no. Dropshipping is designed to let you sell products without purchasing large amounts of inventory in advance.

You still pay the supplier for the product when an order needs to be fulfilled.

Do I need accounts with all six suppliers?

No. Start with one supplier that fits your niche.

Learn that supplier's pricing, shipping, inventory, ordering, and return process before adding another supplier.

Which supplier should a beginner start with?

EPROLO or CJdropshipping may be good starting points for broad general merchandise.

Trendsi is geared toward fashion, Fast Furnishings toward furniture, Essential Pet Products toward pet supplies, and Costway toward home, outdoor, fitness, and lifestyle products.

Use the Supplier Comparison page to decide which one best matches your business.

Business Requirements

Do I need an LLC?

Not every supplier requires an LLC.

Business requirements vary by supplier and by where you live and operate your business.

Direct wholesale suppliers may ask for business documentation before approving your account.

What is a resale certificate?

A resale certificate is commonly used to show a wholesale supplier that you are purchasing products for resale rather than for personal use.

The exact process and terminology can vary by state.

What is an EIN?

An EIN is an Employer Identification Number issued by the IRS for business tax identification purposes.

Some direct suppliers may request an EIN or other business tax information during the application process.

Do I need a finished website before applying?

It depends on the supplier.

Platforms like EPROLO and CJdropshipping are generally easier to explore before your store is completely finished.

Direct suppliers such as Fast Furnishings or Essential Pet Products may want to review your business or website.

Supplier Costs and Profit

Are the suppliers on DropshipStarter completely free?

No. “Free to start” means there is a way to begin without a required recurring supplier membership fee.

You may still have product costs, shipping charges, marketplace fees, payment-processing fees, advertising expenses, returns, and optional supplier services.

When do I pay the supplier?

In a normal dropshipping transaction, your customer purchases from your business first.

You then place the matching order with the supplier and pay the supplier for the product and any applicable shipping costs.

How much should I mark up a product?

There is no single markup percentage that works for every product.

Consider your supplier cost, shipping, marketplace fees, payment processing, competition, return risk, and desired profit.

Focus on the final dollar profit rather than markup alone.

What is landed cost?

Landed cost is the total cost required to get the product to your customer.

It can include the product price, shipping, freight, handling, and other fulfillment-related expenses.

Marketplaces and Selling Channels

Can I use these suppliers on eBay?

Some may support eBay selling, but you should never assume every supplier or every brand is automatically approved.

Check the supplier's current rules and make sure your fulfillment method also complies with eBay's current policies.

Can I use these suppliers on Amazon?

Do not assume that you can.

Supplier, brand, product-category, and marketplace rules can vary. Some supplier programs may restrict Amazon sales entirely.

Always check both the supplier's current rules and Amazon's current seller policies before listing.

Can I sell through my own website?

Yes, many dropshipping suppliers are designed to work with independent ecommerce websites.

Direct suppliers may still require retailer approval before allowing you to advertise or sell their products.

Does supplier approval mean I can sell every brand they carry?

No.

Individual brands may have their own marketplace restrictions, pricing rules, or authorization requirements.

Always check brand-specific restrictions before listing.

Products and Product Research

How many products should I start with?

Start with research rather than quantity.

Build a list of approximately 20–25 possible products, research them, and narrow the list to your strongest 3–5 opportunities.

Should I import every product my supplier offers?

No.

A large catalog can be useful for research, but listing everything usually makes pricing, inventory monitoring, and store organization more difficult.

Choose products that fit your niche and have reasonable demand, profit, and shipping.

What happens if a supplier runs out of stock?

Update or pause your listing as quickly as possible.

If a customer already ordered, communicate promptly and follow the applicable marketplace and store policies for cancellation, replacement, or refund.

Can supplier prices change?

Yes.

Supplier pricing and shipping charges can change, so active dropshipping listings should be monitored.

Recalculate your expected margin when supplier costs change.

Can I use supplier photos and descriptions?

Only when the supplier gives you permission.

Many dropshipping suppliers provide approved product data and images, but policies vary by supplier and brand.

Even when you can use supplier content, improving the title and description for your own customer can help your listing.

Orders, Shipping, and Customer Service

Who ships the product?

The supplier or its fulfillment partner ships the product directly to your customer.

Who handles customer service?

You do.

The supplier may handle fulfillment, but the customer purchased from your business. You are responsible for communicating with the customer and resolving problems.

What happens if an item arrives damaged?

Follow the supplier's damage and return procedures.

For large furniture or freight items, customers may need to inspect the shipment at delivery and document visible damage.

What do I do with the tracking number?

Add the tracking information to your customer's order on your website or marketplace.

Continue monitoring the shipment until it has been delivered.

Questions About the Six Suppliers

Which suppliers are best for general merchandise?

EPROLO and CJdropshipping are the broadest general-product supplier options on DropshipStarter.

Which supplier is best for fashion?

Trendsi is the site's fashion-focused supplier option.

Which supplier should I look at for furniture?

Fast Furnishings is the site's dedicated furniture and home-furnishings supplier option.

Which supplier should I use for pet products?

Essential Pet Products is the site's dedicated pet-supply option.

Which supplier has home, outdoor, and fitness products?

Costway covers a broad range of home, outdoor, fitness, appliance, and lifestyle categories.

Always Check Current Supplier Rules

Supplier programs, fees, product availability, shipping terms, marketplace permissions, and application requirements can change. DropshipStarter helps explain the process, but the supplier's current terms control your relationship with that supplier.

Helpful Next Steps

Ready to Choose a Supplier?

Compare the six supplier options, choose one that matches your niche, and follow its step-by-step setup guide.

View the 6 Supplier Guides →